Frequently Asked Questions


You Have Questions. We Have The Answers. 

Licensed, Bonded, Insured: You can feel secure knowing our work is guaranteed and our licenses are up to date.

Friendly and Reliable Staff: Each employee at Spotless has been trained to the highest standards and underwent a thorough background check. 

Convenient Scheduling: We’ll schedule your appointment via text, email or phone – whichever works best for you! We’ll also send you an email confirmation so you know exactly when we’re coming.

Have Other Questions? Contact Us »


What Services Do You Offer?

We provide house cleaning, office cleaning, apartment cleaning, new tenant turn-around cleaning, one-time cleaning, post-construction cleaning, pre- or after-party cleaning, and customized cleaning services.

Do I Need to be Home the Day of Cleaning?

No. It’s not necessary for you to be home while we’re cleaning. If you prefer us to clean while you’re away, you can let us in via the following options:

1. You may give us a key.

2. You can leave a key under a doormat in a      secure area the day of cleaning.

3. You may leave a key with the doorman or  woman.

Eco-Friendly Cleaning Supplies? 

verything we use is made from safe, sustainable materials that were manufactured responsibly, so you know you’re getting the best clean and helping the environment.


What Areas Do You Serve?

We provide commercial and residential cleaning services to the Boston MA, Provincetown, MA , and Truro, MA. In Boston we work primarily in these neighborhoods: Back Bay, Bay Village, Beacon Hill, Brookline, Downtown, South Boston, and the South End.

Can I Get a Free Quote?

Of course! Simply email or call us and we’ll schedule a consultation.

How Do I Pay for My Service?

Payments are due at the time of service. We accept cash, checks, debit and credit cards, and Venmo.

Do I Need to Supply Anything?

Nope! We bring everything we need to make your home spotless.

Do You Provide References?

Our customers love us! We’re happy to provide a list of references upon request.